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Cookie Policy

Check out our last Cookie Policy.

COOKIE POLICY

Cookies, what are they?

We use certain technologies on our websites (including mobile-optimised versions) and applications (each a “Site” and collectively, our “Sites”) to collect information that helps us improve your online experience. In this Cookie Policy, we refer to these technologies, which include cookies, collectively as “cookies.” This policy explains the different types of cookies used on the Complex Service and how you can control them. We may update this Cookie Policy from time to time. Any update is effective as of the date it is posted, which will be indicated at the top of this Cookie Policy. We hope that this policy helps you understand, and feel more confident about, our use of cookies. If you have any further questions, please contact one of our Team members on our Team webpage with the title of COOKIES.

What is a cookie?

A cookie is a small file containing a string of characters that is sent to your device when you first use our Sites. When you use our Sites a second time, the cookie allows our Sites to recognise your device or browser. Some cookies may collect or store information that can be used to identify you as an individual (“Personally Identifiable Information”). Most cookies will not collect or store Personally Identifiable Information, but instead will collect aggregated and/or anonymised information about how users use our Sites. Some Site features may not function properly without cookies. We use cookies to understand how people use the Sites and to improve content and services we offer through the Sites. We may use cookies to control the display of ads, to track Site usage patterns, to personalise what content you see when you visit the Sites, and to record requests for subscriptions to our services.

What cookies do we use?

Below we list the different types of cookies we may use on the Complex Service.

Essential Cookies

These cookies are essential to the operation of our Sites to enable you to move around the Sites and to use their features. Without these cookies, features or services you have asked for, such as accessing secure areas of our Sites or using a shopping cart, cannot be provided. We currently do not use any essential or strictly necessary cookies.

Performance Cookies

Performance/analytical cookies allow us to recognise and count the number of visitors to our Sites and to collect information about how visitors navigate within the Sites. The information we collect enables us to improve the way our Sites work. For example, these cookies show us which are the most frequently visited pages on our Sites, allow us to see the overall patterns of usage on the Sites and help us record any difficulties you have with the Sites. We also use cookies to help you navigate within our Sites and travel back to pages you’ve visited before.

Functionality Cookies

In some circumstances, we may use functionality cookies. Functionality cookies recognise your device when you return to our Sites and allow us to remember the choices you make on our Sites in order to provide enhanced and more personalised features, such as customising the Sites to your personal preferences.

Targeting or Advertising Cookies

We may use targeting or advertising cookies to deliver ads that we believe are more relevant to you and your interests. For example, we may use targeting or advertising cookies to limit the number of times you see the same ad on our Sites and to help measure the effectiveness of our advertising campaigns. These cookies remember what you have looked at on the Sites and we may share this information with third parties such as our advertisers.

Flash Cookies

Some websites use Adobe Flash Player to deliver special content, such as video clips or animation. Local Shared Objects (commonly known as “Flash cookies”) may also be employed to provide functions such as remembering your settings and preferences. Flash cookies are stored on your device, but they are managed through an interface different from the one provided by your web browser. This means it is not possible to manage Flash cookies at the browser level, in the same way you would manage cookies.

How do third parties use cookies on the site?

In some circumstances, we may work with third parties to provide services on our Sites. For example, our advertisers and other third parties may use their own cookies to collect information about your activities on our Sites and/or the ads you have clicked on. We do not control these cookies and to disable or reject third-party cookies, please refer to the relevant third party’s website or cookie policy via the links we have provided in the table below. You can also learn more about opting out of these cookies in Section 4 below.

If you opt out of third-party cookies, you may continue to see ads on our Sites, but the ads you see will not be tailored to you.

How do I control cookies?

You may refuse to accept cookies from our Sites at any time by changing the setting on your browser to refuse cookies, which you can learn more about by going to the browser’s Help feature.